On the afternoon of 10/15/15, I called Sandefur's and they were able to get me in first thing the next day. I went in, spoke with Wayne and one of his techs and everyone was really friendly. They were able to get the fuel line free in under and hour and swapped in the filter I provided. The rate was FAR better than I would have imagined and I wish I would have just went to them to begin with.
Quick and polite.
Owner is honest. Used to run the ford garage. Will only sell you what you NEED
We were on vacation with a lake house on Norris Lake; 400 miles from home with our boat to tow back. The fuel filter on my '02 Avalanche developed a hairline crack and started leaking. I had limited tools with me and unfortunately couldn't get the fuel line fitting to spin free of the fuel line to swap out the filter. I've owned this truck 10 years and have never had a shop work on it.
Make sure not to stop at the other Sandefur's location that Google is listing (on N Broad) as they are no longer located there. Also make sure your GPS takes you to Duncan Rd (and NOT Duncan Trail). Waze refused to accept Duncan Rd and took me to Duncan Trail, which is a dirt road 15 minutes from where you want to me.
Truck made it all the way home with no issues and I ordered the full factory fuel line kit I will swap out this weekend, as both Sandefur's and I agreed they were shot and needed replacement ASAP. These guys far exceeded my expectations.
Sandefur S Auto Repair is a US Car Repair based in New Tazewell, Tennessee. Sandefur S Auto Repair is located at 120 Duncan Rd, New Tazewell, TN 37825, USA.
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